At Joliee, we offer free shipping on all orders across India.

Order Processing

Orders are typically processed within 1–3 business days after payment confirmation. Orders placed on weekends or public holidays will be processed on the next business day.

Estimated Delivery Time

Once dispatched, most orders are delivered within:

• Metro cities: 2–4 business days
• Other locations: 4–7 business days

Orders to J&K, military installations, rural domestic addresses, and North India may take an additional two or more business days to arrive.

Please note that these are estimated delivery timelines and are not guaranteed.

Order Tracking

Once your order has been shipped, you will receive a tracking link via email or SMS, allowing you to monitor your shipment.

Delays Beyond Our Control

While we work with trusted courier partners to ensure timely delivery, unforeseen circumstances such as severe weather conditions, natural disasters, public holidays, transport disruptions, government restrictions, strikes, or other events beyond our reasonable control may result in delivery delays.

We appreciate your patience and understanding in such situations and will do our best to keep you informed.

Incorrect Address

Please ensure that your shipping address, contact number, and other delivery details are accurate at the time of placing your order.

Joliee cannot be held responsible for delays or failed deliveries resulting from incorrect or incomplete information provided by the customer.

Damaged Packages

If your package arrives damaged or you receive an incorrect item, please contact us within 48 hours of delivery with your order number and clear photographs of the product and packaging so we can assist you promptly.

Contact Us

For any shipping-related questions, please contact us at support@joliee.in.