Privacy Policy

At Joliee, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard the information you provide when you visit our website or make a purchase.

Information We Collect

When you place an order or contact us, we may collect information such as:

Name
Email address
Phone number
Billing and shipping address
Order details
Any information you choose to share with us through customer support or enquiries

Payment information is securely processed through our payment partners. Joliee does not store your credit or debit card details.

How We Use Your Information

We use your information to:

Process and deliver your orders
Provide customer support
Send order confirmations and shipping updates
Respond to your enquiries
Improve our products, website, and customer experience
Send promotional emails or offers if you have chosen to receive them

Sharing Your Information

We only share your information with trusted third-party service providers when necessary to operate our business, including:

Payment gateway providers
Courier and logistics partners
Website hosting and technology providers

We do not sell, rent, or trade your personal information to third parties.

Cookies

Our website may use cookies and similar technologies to improve website performance, remember your preferences, and enhance your browsing experience. You may choose to disable cookies through your browser settings, although some features of the website may not function properly.

Data Security

We take reasonable measures to protect your personal information from unauthorized access, misuse, or disclosure. However, no method of electronic transmission or storage is completely secure, and we cannot guarantee absolute security.

Your Rights

You may contact us at any time to:

Request access to your personal information
Request corrections to inaccurate information
Request deletion of your personal information, where legally permissible
Opt out of receiving marketing communications

Changes to This Policy

Joliee may update this Privacy Policy from time to time. Any changes will be posted on this page with the revised effective date.

Contact Us

If you have any questions regarding these Terms & Conditions, please contact us at:

Effective Date: 01/08/2026